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Service Agreement

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Guarantee

JWor Enterprises Returns
LTK At Home Online version orders are refundable within 14 days of purchase.

All LTK For Schools versions are not refundable for any reason.

 

LTK At Home on Flash orders are refundable within 14 days of shipment.

We realize that you must be able to open the flash drive package to use our software. If you are returning the software, we ask that the flash drive be unscratched and all paper items are in new condition.

Program returns should be sent via a traceable mode of shipment (book post and library rate are NOT traceable). JWor cannot issue credit on items lost in transit to our facilities. JWor will accept 100% return of Language Tune-Up Kit products, within 30 days from the Ship Date, provided the following conditions are met: The product is returned prepaid in new, unmarked, and resalable condition (items
not in new condition will not be refunded); Returns are accompanied by our invoice or invoice information (invoice number, date, account number, purchase price); if this information is not provided, and we fail to locate the invoice in our files, a credit cannot be issued.

When returning the Language Tune-Up Kit®, direct the shipment prepaid to:

Note: Shipping & Handling is NOT refundable

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